Dear TCI team,
Thank you so much for getting me the visa to Malaysia in a very short span of time and providing me with all assistance in getting me the cheapest tickets available.the entire experience was very smooth and hassle free.
Will come to you only for my next tour abroad or India.
I like to give 5 stars for service, 5 stars for d pacakge (designed exactly d way we wanted) and 4 stars for d cost but still cheaper and better than Yatra and MMT :-), We will contact you again for sure,only thing hope to get some discount next time. Thanks again for organising an amazing Australia trip.
Hi team, we would like to thank all those who made our long tour not only enjoyable but also very efficient. Special mention to Jayant, ( I think he works with the hotel team), Bhawna- who kept us udpated with our flight status, tour activites and something we found very personalized and useful and not bothering, she was like a companion guide who was not there but still there. Also, special mention to the services at the Pullman Kualalumpur city centre, the view from the corner room was simply magnificent.
Fallen in love with the beauty of Kalimpong. People were so sweet and there was such a positive vibe around. The monastery tour which was one of a kind for the entire day followed by the uphill trek was a day to remember. Will post some pictures on my profile here on your website. Overall, super tour and exceptional service nailed it. No complaints this time !
TCI has been extremely professional in designing package and guiding on choosing the right places. They have been patiently listening to queries and coming out with best of options. In many cases, they are better off then most of the international tour agencies like they have upgraded most of the hotels even after finalization of the package and passed on to us all the benefits they have received from their suppliers. I wish them good luck in future.
I had my best vaccations in dubai earlier this year.. Thanx to tci. They were thourogh professional in there approach. I was totally relaxed and enjoyed with my family as everything was planned with perfection. You guys are amazing at tci.. Thanx a lot and i will plan my future travels with you guys only.. Totally recommended.. A plus service.. Cheers.
Lifetime experience and super fun!, totally recommended and thanks for a smooth holiday to team TCI. Your expertise on the sailing part was more than spot on. Specially the liquor tips !!! We will be back.. thanks again..
I have been traveling for many years now for business and leisure both. Since 2015, TCI has done most of my bookings and I can strongly recommend them. This is a small company but the team is very knowledgeable and customer oriented. I never had any issues with changes, refunds etc. Another advantage is that they can guide you really well, some of their experts are like trip advisor.,lol. full marks.
The hotel in Sydney was not really exactly at the harbour as per our discussion earlier, but was a block away. From the hotel website, it appeared though it is on the harbour. Many thanks to Jayant and Vikas for some amazing itinerary planning. There was ample rest when we needed it and there were activities that we desired. We will definitely recommend your work.
Our package was nice. one of us did the bungee jumping on the tower which was the highlight and that was a memorable day. The speed boating excursion was superb too. We did not get this package on yatra or make my trip and hence went with TCI but very happy with the overall product and the way they deal with us was very nice.
Big thanks to all that made our Singapore vacation a truly memorable week, I have to admit that i would not have gotten it all done by me like I was planning earlier by looking at all the trip advisor reviews and the ready made packages on Thomas cook and make my trip. Your assistance and consultation were both exceptional and noteworthy. The itienerary and places we visited were not just very timely but i guess at the better suited times. We are surely going to be a regular.
our last three expereicnes with them were pretty awesome, they are very unique in the way they fix ur itineraries, for example we were not taken to some of the regular common spots which many people were going and instead our coach allowed us more time at an option we preferred kind of, it helps but they ask and advise u before, for the ooty trip, i did not like the idea of doing the toy train the same day we reached., that made it very tight for the rest of the tour too. other that that, no issues.
short trip to Hyderabad, driver very punctual, hotel exactly where it should have been, early C/I no problems was pre intimated and assured by team tci, and an add on of pick up and drop from my residence in Greater Kailash was a plus, although cost a bit more, but well worth the convenience, both times driver was on time. Smooth arrangements.
I would like to take some time to thank Anurag and Bhawna for some diligent work throughout the time you guys were planning our trip with Vikas. Vikas- you must know these guys do a brilliant job. They are so patient and did give us about 30 different hotel options till we were satisfied. Each time, Anurag called up and started like it was a new day..and needless to say we had a great time from Sydney to Napier, Great ocean road, wine tastings, harbour bridge climb, absolute flawless tour. Thank you and we will make sure we recommend u without a doubt now.
We toured Karnataka last month with family. As we had to attend a marriage, we did not have much planned other than that. But the lead expert at TCI really did a commendable job. We had already booked our flights and probably had made a mistake with best times and lost 2 days which we could have used better. In two days, we went from Bangalore to Mysore and Coorg and had a spectacular time. The hotel staff was very palm and the driver very friendly. We never felt tired and were taken good care of. I am still going to give you guys 4 stars as i always think there is space for improvement but thanks for the great arrangements in a short period of time specially the hotels were outstanding.
Always some ups and downs with everything, can't say it was perfect but it was better than my experience with make my trip before. Better service, ofcourse they are not a big company so they take more care of u, dependable. I let them know what i want and they got my taste quickly.
Booked only hotels with them for our weekend trips a month back and also did once about an year back. Both time, their suggestions were really good and rates were cheaper than all rates on tripadvisor which i found to be a win win deal. Service is also good. They follow up well and all our requests were settled with the reosrt in advance which was the best part of the service thing.
Thank you for the good job with our visas. Very quick and they had our passport delivered at our house in Shimla. Application time also the help was good. Better than last time when my experience with our previous agent was not so good. but your work was professional and we felt confident sending our documents to you. I will contact you shortly for our US visa and tickets for august. thanks again.
I and my kids enjoyed our Maldives trip planned by TCI pvt ltd. Package was very same to the one on thomas cook which we normally book with but the major difference was in the way we were attended by there team. They know the destinations well and that did help at some important times.Also before the trip, gave some interesting info at regular times which I thought was interesting and practically helpful. Payment was hassle free as they accept credit cards and provided a tax registered invoice as well. I have taken one star off as the charges in the end were more than what we had booked on earlier as they said this is normal due to change in flight rates. Overall they are very good.
Weather played the spoilsport during complete trip. Could not go some places even we wished to go. Hotel had some minor issues. Package and other things were nice but I think we were not lucky.
like when you go Munnar its better to stay in resorts instead hotel & there is mosquito & insects in sitting area on house boat in evening time it should be net covered to avoid the same
We returned on Sunday from our Maldives trip and the way it was designed , the efforts that were put in, and the way the package was backed with full on services by their team was something that is unparalleled and I have not experienced before. Also, the help in choosing the right resorts and making our own sightseeing timings was something unique as well. Overall a vacation which I think could not have gone better. Many Thanks
It was one of the best trips we have ever had. It couldn't have been better. Everything was worth spending money on. From our beautiful hotel room to the sight seeing, everything was well organised. The guide helped us to explore the place in the best possible way. Enjoyed every bit of it. Thanks.
The moment I decided I wanted to take a vacation to Hongkong- Macau, all I had to do was to contact TCI team. From helping me plan a time & cost effective vacation to handling any modifications, TCI team took complete ownership!! This was my 2nd trip through them & both times I was left impressed with their personalized attention to detail and excellent customer care. Cheers!!
I would like to be informative in my review. We were not disappointed with these fellas and I don't think anyone should. They work professionally, know exactly what they are doing and u can count on their advise and itineraries etc. Never had such fantastic experience with Make my trip and Cox and kings before.
Tried purchasing a holiday package this time with tci- well referred offline travel agents. It was more of an offline thing but our experience at Pelling and Darjeeling was simply superb. They arranged a candle light dinner for us with my favorite mocktail, had a complimentary chocolate truffles cake sent as a surprise and the towel beds etc which i think was done from the hotel. The cab driver received us with a real flowers bouquet which was beyond any expectations. Overall fantastic service, superb choice of hotels and locations and very surprisingly positive.
I and family had a fabulous time in Singpaore and Sentosa. Thank you everyone for taking great care and being there even when we called u for some stupid questions. Anurag was particularly special. The hotel in Sentosa was something we didn't want to leave and those suggested tours were a perfection at night time. Agreed!! U may plan us to Seychelles next summer please.
Booked a 7 day trip to Scotland and England with TCI after we got the reference from a friend. Vikas was very responsive all through the planning and gave us a lot of pointers of places to visit etc. He planned the whole itinerary for us based on our requests to concentrate on teen friendly activities. The trip itself was very well planned ... Hotels were good, tours were great, the transportation to and from hotel was booked which was a big help. There were small hiccups here and there but nothing that we could not manage.
Thanks Vikas and team for planning a much needed holiday for us. See you next year.
Just back from the trip to srinagar and invited by the TCI executive to give a feedback. I really had a great time there guys. We have been to Europe in the past and i am surprised that the natural beauty that is there in our own country is flawless. Honestly was amazed. The views, the calmness in the air, the fresh feel from morning to afternoon was really special. I also have my inlaws in mussorie but have to say that place is croweded and here although lots of tourists too, still enough space for everyone. The day visit to Gulmarg was lovely too. Had a awesome feeling in the cable car. As far as the agents, hotel was lovely, special thanks to Mr. Kandwal the front office manager who was so friendly and polite. trip was well organized and the airport trasnfers and the cab guy Mahesh was always on time with a shining Innova. Kids too loved him. Overall, we will go again without a doubt.
We purchased a package from them to Leh in June for 7 days. All arrangements were very good. I particulary liked the choice of tents by the pangong lake which I was concerned about and even the swiss tents in Nubra very of high quality. Hotel in Leh was decent and as per expectation. Service was exceptional. Thank you.
We planned our trip to Milan,Florence,Capri,Venice and Rome thru TCI and I am really thankful to have made this choice.
- Hotel location at each place was awesome , they were located centrally and we had all sight seeings , eating joints , shopping , grocery very near to the hotel. Even when in the evening we got tired after sight seeing , we could easily walk 2-3 minutes and slip on an awesome restaurant!!!! We had so much of luggage but since hotels were so much centrally located we didn't have to walk much and not even needed a taxi.
- Hotels at all places were so nice that you would not feel like leaving the place. I was a bit nervous initially as we had planned our trip within 1 week and TCI did all hotel and tour booking so I didnt get any time to review but when we started with the trip , my experience was excellent as I was more than Happy with all hotel choice.
- All sight seeing tours were well planned. We could see so much within a stipulated time frame.
- Pick up and drop was arranged from all destinations - hotel pick up , drop to station , airport and everyone arrived before time :):) We didnt have to wait any where.
- We called up Vikas several time for some tips and he was so helpful.
Overall experience was GREAT and BIG THANKS to Vikas and his team for such fantastically planned trip. Thanks.
Took a cruise via them along with a land package. Everyone in my family had a great time. Support staff is good and packages were unique and quality was very good. Give them 4 stars as there is always something to do better.
Recently they arranged our Turkey trip. We are from Mumbai and somehow got their contacts and it was worth. We visited Capadoccia which was the highlight with the hot air ballooning. The cave hotel was out of this world. The tour operators showed up on time, were disciplined and very professional. The cars which came to pick us up in Istanbul and Antalya and one more airport were all there before we reached. No hiccups.
Finally I got a way to write. couldn't log in to your site earlier. Anyways , i want to thank you guys sincerely for taking great care of our vacation. All speculation ended when we first met the reps near Dover and from there onwards it was a memorable journey. On behalf of Akhilesh and kids, keep up the great job and we look forward to getting back with you guys for next year's plans.
Overall, lovely experience through Rhine falls, mt. titlis and lucerne.
Anything for improvement, yes there can always be something, the hotel in Paris can do a bit more with their breakfast.
But, yes TCI, you are definitely recommended.
Saw their website and found it quite unique. Were considering going to Turkey and were almost about to finalize with Make my trip. My husband just tried checking rates with someone else and I am glad he did. Will keep it short, these guys are professional. From the very beginning to the start of the tour , they were impressive and won our trust. They were in Chandigarh and we were in Mumbai. The rate was way below make my trip,, the quality and selection of hotels that were offered were even better and the way they took care of our trip was remarkable. all our doubt cleared with time and if that's how they do their job every time, we will book with them every time! Thank you guys, you deserve it! Neha Sood, Navi Mumbai.
Last week returned from our trip to Mauritius. Worth a vacation. Had a really great time with family specially my 9 year old son. country is so beautiful. We had a couple of city tours to the waterfall and the seven colored land and the ship craft factory. Island trip was fun by speedboat. Must do that one. lot of spaceon the island unlike when we went to thailand and all serene islands were crowded. Overall we felt we were so much at ease and had lots of time for ourselves and the itinerary was well set. one day of tour and other day tat leisure. EVen the hotel ambre resorts was a good one. Indian food could be better and i did speak with the F/B manager on one occasion but room quality, mattresses and water sports activities awesome. Also thanks to Vikas for suggesting this trip. We were thinking Hongkong and then even considered seychelles. I guess this was more pocket friendly and great value for money. No issues at all vikas, we loved it all. Keep up the great job.
We took their assistance for visas for our technical staff to Singapore and it was a job well done. Not going into details, the case was not so easy and i think the lead travel expert did it very professionally.
I give u one star less for your prices as agents in Chandigarh were cheaper. But i think, your work was still worth it in the end. Keep it up.
Our Dubai trip was great. Our neighbors told us about this travel agency. Overall, they did well. Called on the day of departure and requested to exchange the tours during the tour as had a plan with a local family friend to go Abu Dhabi on the day of tour. The guys were helpful and confirmed to us before we boarded. In fact, cancelled at no extra charge which was surprising. later on , on the second last day, I emailed if we can rebook that tour for the last day as I found it was expensiver locally. Again, to my surprise, mailed us the voucher the next hour. So they knew what they are doing. We are planning Kerala for this year end and will gladly buy from them again if the prices are good. Rajiv Gupta, Adarsh Nagar, Delhi
Hey you guys! so sad we are leaving tomorrow. These have been astoundingly memorable 12 days in India, I will be writing directly to you guys once we get back but we want to say a sincere thank you from myself as well as on behalf of Matt, Linda, Amber, Doug and Aety . Other than the rains, we have had a fairy tale ride. The itinerary every moment we have enjoyed and a special thanks to Parminder at Chandigarh airport for a special welcome pick up and a lip smacking red hot firy indian meal which i can still feel on my taste buds, Vikas we will call u tomorrow from Delhi before we leave. Thanks mucho!
Your service is no doubt good and your travel expert Vikash was very knowledable bu t your rates bit too high. May be reduce rate a bit as we live in delhi and here agents too many give better price, but yes no doubt ur hotels that u booked we really liked. my children had good time. for that thumbs up. also the suggestions good. again, please check ur price one more time and thenu r perfect. Suresh Mohil, Dwarka, Delhi.
I don't want to make it too long but we booked a package with them for our group of 15 people. someone in our society before had good experience with them. may be a bit better price next time, but i want to congratulate you for the promises u kept, Definitly will recommend is someone want to try their service. Specially the hotel offered very good value for money and the innova drivers who took us around very polite and friendly. If u give best price next time, we give 5 stars. Amit Khandelwal/ Gaurav Khandelwal, 21-B, chandigarh
Thank you for organizing a lovely holiday for us. Everything went well as planned and we had a life time fun specially on mount jungfrauoch ( sorry, i can never spell it correct!), titlis was another spectacle. Bernina epxress was a sensation. U made us spent extra for it and we are not repenting it. Hotel in Zurich we thought cud have been better but no real complaints. Just a bit , can be a part of it. Overall, great itinerary.
I and my wife often like to drive up to himachal and Uttrakhand from Delhi. Recently, we recieved an invitation letter from TCI as someone known to us books through them and how good they are in taking care of customers. we have starting booking with them now. So far it has been good. they provide good service and are available when you need them. Most hotels they have booked us into recently are nice and i guess they have somehow access to good prices as well, also saves my time. they tend to learn quickly how we want to travel. good agents.
Great place to be in. we had thorough fun. recommended, specially if u have young children. Actually a lots of Indians around. well organized. thanks
we went to krabi last week for 4 nights and it rained for 3 days. infact it rained almost half of the day in all these days. because we had a 6 year old with us, so could not get too adventurous. anyways just something that can benefit others. Nothing wrong with our hotel or flights though. We stayed at radisson blu on panwa beach and it was a beautiful resort. nevertheless thanks to tci for the package. we were aware and were also told that it could rain but we had done our flights about 3 months back so decided to go ahead. next time...
It has been an excellent experience with the travel experts at TCI for guiding the visa application procedure. Got my schengen visa within 10 days at nominal service charges.
Thank you tci group for making my trip so easy and comfertable.all d facilities i.e.transpotation,hotel etc were excellent.we enjoyed our trip a lot.keep it up d good work.All d best for future.....
Since mid 2014, i have been availing there services. Mostly I need air tickets only as i fly business about times in a month to South east asia and at times to Europe. Earlier I used to book through Make my trip and Yatra. They have asked me to write a review a few times and I can tell you that so far they have done exceedingly well. They know how i like to fly and they take care of all my bookings, update my flying mileages with all airlines and their payments procedures are also very professional and reliable. They are available when i need them even in the middle of the night and don't charge any extras on date changes and cancellations etc. There rates are cheaper too than online although just a small difference but for the service they offer, they are well worth. Thanks and carry on the good job.
full marks for the package arranged. we dont face any problem anywhere. hotel very good and driver was very friendly. thank you
The calling executive sounded a bit unwelcoming. he was like- we only serve to clients by invitation and we would like you to have fill a little form etc, anyways, in the end we decided to take the goa pkg from them, i was thinking about asking for some reference but regardless i decided to go throu them as the package sent by them appeared good, they gave us a treehouse in thekkady and allepey houseboat was much better than the houseboat that yatra.com gave us 2 years back. overall good trip, their service was indeed very good, in the end, they made a good impression. recommended, but u can't have eveyone join u with ur invitation i guess.
Thank you to the team for all the arrangment. Yes, u have exceeded our expectations. We wish you guys all the best.
Everything went well. It was very well arranged.
Returned from a 4 nights stay at the welcome hotel apartments-2. This property is different from welcome hotel apartment which is in deira. This property was in Bur Dubai ,close to everything. Booked the hotel through TCI and the rate we got was better than trivago or trip advisor. They also helped us to get an early C/I at the hotel which we though was very nice of them and we did not have any problem. Our tour had dhow cruise , miracle garden and burj khalifa which were all wonderful outings. We enjoyed our trip.
I am satisfied with the travel arrangement by TCI. The hotels & foods were all of high quality except Mango hotel @Agra. Welcome hotel @ Delhi was fine but very much commercial & far from centre.Both driver Nehar & Lucky is good. Thanks. Kumaresh Saha, Dhaka, Bangladesh
I and my wife and our 4 year old son enjoyed our week. Whole trip was well organized other than the minor issue we had at the Rohtang tour day with the new govt. regulation of limited entries of vehicles in one day. I do feel that the tour should include the cost of the vehicle entry permit but i can understand this is a new rule and probably you need to find a way to add it to the cost or otherwise. Anyways, it didnt take away the lovely time we all had. Shimla hotel we had to walk up a little bit every time but yes i remember i was told about it but probably i made a mistake. Would have been better off with the other choice of the Ridge hotel. OVERALL, hotel service and manager was really good and that made up for it. Manali hotel food was awesome and staff was friendly. I have filled up your feedback form as well. Thanks, it was well organized.
This is a very good team of travel agents. I only book a few air tickets with them every now since last one year and then as I was encouraged by my friend nextdoor, but they are very good in knowing what they do. I have been flying for 15 years for business and always booked with make my trip and sky scanner before, and earlier with a local travel agent, but these guys are really good , get my job done , understand it very well and they don't charge extra for cancellations and date change and so many other things, plus service is excellent, well recommended ..
Loved every moment of my stay there..on behalf of my family and myself, thanks, it was very nicely organized.
Hey guys, appeciate your help the other day at the Bangalore airport. Hopefully you can get me the deal on the monthly flight from Delhi. Full marks for service and price. Ankita.
I have been to Kerala and the rest of south so decided to go Andaman this year and we took TCI service as our neighbors had good experience with them recently.
I must tell you that we liked andaman more than the aonang beach in krabi where we travelled 2 years back. Radhanagar beach at Havelock was very clean and water was clean and nice blue turquoise. If you are a beach lover, go for it if u can manage to get a cheap air fare or a good deal. We only took airfare and hotel bookings from TCI which they gave us for nice deal , but we took the govt. ferry on our own.
No cancellation charge as recently I purchased a ticket of indigo from them and I had to cancel the ticket due to emergency .I sent a mail to indigo and indigo citing the exact reason of cancellation of kolkata Delhi ticket .It was 3140+ 419=3559.indigo refunded full amount and then TCI also refund full amount . Before when i cancelled one ticket through yatra.com, they charge me 350 rs more.
We were a group of 10 with children as well and traveled recently to Kuala Lumpur & Bali. We had a great time with family and friends. Overall the trip was well organized. The only disappointment was that the main part of the outdoor theme park at Genting Highlands was closed for some reason and we were not informed of that while it was a part of our itinerary. Surprisingly, the travel agency was not udpate on that either. Other than that, service was good and trip was great.
We had a memorable time in Mauritius. It was an unforgettable trip. Thank you for the perfect holiday plan!
Very nice Kerala package, had 3 days at Munnar and one day in Alleppey. Put up at the Mahindra resort. Was far from the town but we had a fantastic time. Feel so refreshed. the houseboat that was offered was absolutely splendid. we saw a lot of reviews about so many issues with houseboats but the one we stayed in was teriffic. Thanks TCI team for a special holiday.
Our four nights package to Singapore was costly but really good. Holiday inn Express is a good hotel with business class rooms and good service. Clarks quey was a fine area to stay overall. Sky park was thrilling and sentosa island was enjoyable. Good fun.
They are taking care of my frequent flying to Bangladesh and Iran for the last 2 years. Never had any issues other than minor hiccups. Service is impeccable without a doubt.
Hate to write it but because of that flight incident and the super humid weather, our vacation was enjoyed but not at best. I think, we could have stuck with Singapore probably. Anyways, i know it's not the fault of ur team but like I said, Singapore was my first choice.
Our holiday in Lankawi was great fun. Kids had a blast and the package organized was very efficient and comfortable. Thanks, we will be back 😉
The real highlight of our holiday to Krabi. Felt like never leaving that resort. We are very satisfied. Thank You.
They give very good quality service. that's what i liked about them.
My cousin get the same package to Bali for about 3000 less from an online deal. They said rates of packages can not be the same at different times even during the same day sometimes. but I did not have any problem. Package was good.
Fully enjoyed our trip Vikas Ji. Thanks a lot. Loved every bit of it.
We buy your package in March to Kohsamui and Bangkok and our trip was very successful. All arrangement was very good. Very nice resort by the beach. Thank you for a great package.
3 days tour to Pune for business arranged by them. I heard some great things about this company but i did not find anything exceptional. Overall trip was ok with minor issues here and there. I would rate them ok only. May be they are better with holidays
I was planning a family holiday and some one recommend me about TCI. TCI helped us to plan totally family oriented holiday and we had a good time, it was a well planned iternary. We thanks TCI for all support.
Thank you. Anurag and Bhawna were very nice to us through out. No problem at any point.
Used your services second time in March, 2016 to come to Himachal for a week for our whole family. First time , we did not right the review in 2014 but it was equally nice. Hotels very good, cars in very good condition and always on time. They always help before you even call them. Well recommended if you are going to Himachal.
Hi, We have just boarded the aircraft ! returning to Delhi now and got your link mail. all went so well. Special thanks to Anurag and Bhawna for their support for the weather issue arrangements the other day. We will call u guys once back but thanks for everything, it was very nicely organised.
Lovely time for all. loved the grand swiss cottages at estrela do mar. Food at the ' Joseph's barbeque' at calangute was a treat. thanks for a great package.
I and my husband travel a lot and have done all India almost. April 1st week, we went to Orissa and found so much peace and so many pleasant people there. Stayed for 5 days, visited Chilika, Konark and Jagannath ji temple and few other spots. Took package from TCI, recommended by some friends which was quite interesting as they have a very personalized kind of style to make your package. In the end, it was all good. We had a great time and will recommend this place to all. There are some wonderful people there.
Excellent arrangement for our employee extravaganza on company's 50 year celebrations. Venue booked, services and all requests were taken great care of. Thank you, on behalf of Biomedcare and team. Regards, Sumit Ahluvalia.
Package is same as anyone else on other sites i related, but service- hats off!- excellent is the word... yatra and make my trip should learn from a bunch of these guys...
Thank you for the refund assistance from Spice jet and Taj management. We appreciate your work done.
Fabulous is the word that i will use for my trip to France and Italy. Thanks to everyone who assisted us from the team at TCI whose coordination i thought was perfect and to everyone in Paris and in Lucerne from the tour operator, Matthew our guide in Paris and Alarco during the Titlis and Zurich tours. Thanks to the hotel staff as well. I did not expect such warm hospitality there. Overall 100 out of 100.
Ur team is very flexible n approachable. I would definitely recommend ur company for further services. But ur connections in Kuala Lumpur were unsatisfactory.
Please improve upon cash payment procedure with not to charge bank fee for customer for payments. For tour, Very Good service. Great trip. We loved the resort in Coorg among tea plantations.
This is a special team that has turned into a pvt ltd company some years ago as much as i know. they are all very professional, highly knowledgeable and give great after sales service. Although i can use my smart phone any time to do trip advisor and google, i don't mind waiting for there recommendations. They are my manual travel google! Haha.. Keep it going..
I sincerely appreciate the efforts done by Mr Vikas for the planning of our trip to Bali and Kualalumpur. The entire tour was customized to suit our needs and comfort. The detailing of the itenary was perfect and services offered were up to the mark. The additional information provided was highly accurate and made our trip hassle free. The only hiccup was the inflexibility of the tour operator in Kualalumpur. I am very much sure to consult TCI for all my future travelling scenarios.
Frankly when i came to know about TCI, then i was not very confident as whenever earlier we travelled it was majorly through make my trip or Dpauls. but this time i thought to try a new travel agent and then TCI came in the picture as i got their recommendation from a very reliable source and friend of mine. I thankful for the recommendation which i got of Vikas/TCI as surely i have got a gr8 travel agent and a friend now.
Vikas has very patiently deal with our queries and have provided all things in detail. i tried atleast 4 places before finalising kerala and taken all the details deeply and with full patience provided me the details as per my requirement.
Also the trip was been superb with all the needed facilities been taken care. so full 5 stars for munnar. Deducting 1 start for Allepey as was not very happy with the house boat and its facilities. but overall a great experience with them.
Also would like to mention that due to some unforseen mishappening, 1 of my friend have to cancel his trip of kerala and the way Vikas help in dealing with it and getting maximum refund was actually a matter of appreciation and we are thankful to him for this.
SO OVERALL TCI IS FULLY RECOMMENDED FROM MY END AND ALREADY MY SISTER (BOOKED BALI TRIP) AND A FRIEND (BOOKED EUROPE TRIP) WITH THEM ON MY RECOMMENDATION. SAME WILL BE FOLLOWED FOR FUTURE.
ALL THE BEST TO TCI TEAM AND THANK YOU
No idea what you guys are doing in Himachal. I am super impressed by all the service I got starting from Anurag, Bhawna, Jayant and needless to mention Vikas for all the amazing expertize he has got. Our vacation went smooth and yes you guys have well exceeded our expectations. Shift to Delhi and I am sure you guys will make a fan club here.
Other than the ferry, which was delayed by more than an hour, the tour was fun and well organized. Hotels were very special and that made the trip a great trip overall.